Microsoft officially published the 2025 Release Wave 2 plans on July 16, 2025, bringing with it an exciting lineup of new capabilities across Dynamics 365 and the Power Platform. As someone deeply embedded in this ecosystem, I wanted to share what these updates mean for you—the end user—and how they can elevate your day-to-day experience.
AI is now Business Critical
One of the biggest takeaways from this release is Microsoft’s continued investment in AI, especially through deeper Copilot integration. Whether you’re in finance, operations, customer service, or sales, Copilot is now more seamlessly woven into the core user experience.
- Sales teams will benefit from AI-driven suggestions, auto-generated emails, and lead prioritization.
- Customer service agents can rely on intelligent case summaries, suggested replies, and knowledge base recommendations.
- Finance professionals will start to see more autonomous processes, such as predictive cash flow and AI-aided reconciliation.
Streamlined Experiences = More Productivity
The theme of simplification continues to grow. Microsoft is putting a lot of energy into optimizing the user experience across all apps. Navigation is cleaner, actions are more intuitive, and there’s a noticeable focus on reducing the number of clicks it takes to complete a task. For everyday users, that means less time figuring things out and more time delivering results.
Proactive, Not Reactive: Predictive Capabilities
In both supply chain and finance, predictive analytics are becoming more mainstream in Wave 2. The platform is giving users the ability to foresee issues before they arise—be it inventory stockouts, late payments, or shifting demand patterns. This shift empowers users to be proactive problem-solvers rather than reactive troubleshooters.
For the Citizen Developers
Power Platform continues to grow in low-code/no-code maturity. Enhancements in Power Apps, Power Automate, and Copilot Studio make it easier than ever for business users to build their own apps and automate tasks. Even if you don’t come from a tech background, you’ll find it more accessible to create solutions tailored to your needs.
Why This Matters to You
If you’re an end user, this release wave isn’t just a backend update. It’s a step toward:
- Less manual work
- More predictive guidance
- Personalized experiences
- Smarter decision-making
These updates aren’t about technology for technology’s sake—they’re about making your job easier, faster, and smarter.
Explore the Release Plans:
- Dynamics 365: https://aka.ms/Dynamics365ReleasePlanner
- Power Platform: https://aka.ms/PowerPlatformReleasePlanner
Let me know in the comments or reach out if you’d like help navigating these new features in your environment or if you’d like to see a demo of how these capabilities can drive value for your team.
Dynamics Decoded 
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